Your report may help others avoid experiencing the same frustration and ultimately help catch the perpetrators by providing a link in a pattern of thefts. They can check with local homes or businesses in the area to see if camera footage is available, and they can notify neighbors that a package thief is active in your area. What the authorities can do is create a police report, which may help you get a refund or replacement shipping. Package thieves are quick and practiced and can almost literally disappear in moments. There may not be very much the police can do for you in terms of getting your Amazon box back. Amazon will have a record of that after a few days. In that event, the box may be with other unclaimed Amazon packages and returned to the shipping location.
In other cases, there may have been a problem with the box or label, or there was some other reason the package couldn’t be delivered. In that case, the carrier should be able to retrieve the package and redeliver it to you.
#Amazon delivery status updated too soon driver
It’s possible the driver was off by a street or misread the label and was on a street with a similar name. The carrier should be able to track the location of the delivery vehicle at the time the package was delivered. You’ll need the tracking number associated with your package, which should also be in the delivery confirmation, but if it is not, you can check the shipping confirmation email or the order status in your Amazon account. Amazon provides contact information on their Customer Service page. If you don’t see it, or the photo does not look like your home, you’ll need to call the delivery carrier, which should be identified in your delivery confirmation. Are you sure it’s actually your step? If not, check around on similar-looking porches, but from a distance-you don’t want anyone to think that you are the thief! If your delivery alert came with a picture of your package on a step, scrutinize it carefully. If you can’t pick it up right away or ask a neighbor to do so, this will help you pinpoint exactly when the delivery occurred.
#Amazon delivery status updated too soon how to
Ideally, you’ll want to sign up for notifications to track Amazon packages as they make their way to your house so you’ll know when to expect them: Amazon now allows you to track some packages through each stop of the delivery truck! You can find out how to track Amazon packages on the Amazon Customer Service page. Contact the delivery carrier and inquire about the package location. With a comprehensive whole-house solution, you can be prepared for the unexpected. Need a home security system? SimpliSafe can help. Sometimes it’s faster to do this and have a neighbor reply, “Yes, this is my step! Swing by and pick it up!” than it is to go through the official route. If you are a member of a local social media neighborhood group, you can consider posting the delivery confirmation photo, if there was one, asking if anyone nearby has received a package, or if they recognize the doorstep in the photo. While not ideal, it happens from time to time due to human error. Your package may have been delivered to the wrong home. Whether it’s a thief or a helpful neighbor securing your package, they may be visible on the doorbell camera from next door or across the street. You can also ask your neighbors if they have security cameras or doorbell cameras that may have recorded the package being delivered and being removed (don’t forget to check your own, if you have one). But there are good first steps to take to make sure the package is really missing, and if it is, a few different approaches to ensure a refund or replacement of your lost Amazon package. One of the difficulties in the age of having everything delivered is that there’s no obvious course of action-it’s not like when you buy something at a store and have a customer service desk where you can complain in person. The next step is to figure out how to track a package on Amazon so you can check the delivery status to find more information than your delivery notification gave you. But in others, someone has decided to help themselves to your property. In some cases, the package has simply been picked up by a neighbor hoping to help you out. What can I do?Ī: Few things are more infuriating than anxiously awaiting a package delivery, only to arrive home and not find it on your doorstep, leaving you wondering, “Where is my Amazon package?” Whether it’s a monthly delivery of regularly used grocery items or a fantastic bargain that allowed you to buy something you normally couldn’t afford, a missing package can cause a mixture of anger and anxiety. Photo: Q: I got a notification that my Amazon package had been delivered, but when I got home it wasn’t on my step.
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